Customer Service

“Security Code 3 provides small company responsiveness and large company resources. Executive management
attention is given to each individual client account.”

Security Code 3 has more than 20 combined years of experience providing stationary and patrol security services in California. The company was founded in 2000 and is licensed by the State of California as a private patrol operator and a private investigative agency.

Security Code 3 officers offer:
• Unarmed or Armed Officers
• Stationary or Mobile
• Uniformed or Plain Clothes Officers
• Part-time or 24/7

Patrol vehicle equipment includes:
• 2-way radios for security officers, as well as mobile radio in the car
(Security Code 3 maintains repeater facilities on mountain peaks surrounding the Bay Area to amplify radio signals)
• DriveCam video event data recorder
• Kodak Instamatic camera for still photos to attach to incident reports
• GPS (global positioning satellite) tracking system
• Amber-colored light bar and spotlights
• Emergency
• Emergency flares and tape
• First-aid kit

Security Code 3 officers are trained in crime prevention techniques and educated in customer service and community relations. They are trained to write thorough and effective security reports.

Officers are professionally trained to respond to:
• Suspicious activity
• Unauthorized access
• Emergency evacuation
• Acts of theft
• Trespassers
• Loiterers
• Pan-handlers
• Vandalism
• Employee issues
• Unauthorized solicitors
• Fire hazards
• Alarms