Training Center

Continuous effective training is the key to quality service and employee development.
Structured training improves morale, reduces turnover, minimizes liability exposure, and increases productivity.
Security Code 3 experts have created a comprehensive training program based on the guidelines of BSIS, Bureau of Security and Investigative Services for the State of California. Security Code 3 training always meets and usually exceeds State-mandated training requirements.

TRAINEE GROUPS

All employees servicing an account are involved continuously in the Security Code 3 training program. A formal definition of client expectations (primary security risks and operational concerns) and comprehensive Security Code 3 training will be given to:
• Recruiters who select the personnel
• Schedulers who staff the site
• Trainers who provide site-specific training to new employees
• Operational personnel who prepare detailed post orders
• Security officers who are required to be familiar with post orders and daily instructions
• Site/shift supervisors who manage daily activities
• Inspectors who make random, unannounced site inspections
• Dispatchers who monitor security officers’ activities

TRAINING MATERIALS

Security Code 3 uses a variety of materials, including:
• Video presentations
• PowerPoint presentations
• Classroom sessions
• Pictorial presentations
• Written materials

TESTING AND DOCUMENTATION

Security Code 3 will use a variety of methods to train employees, including hands-on/field training, lectures/seminars, on-site performance audits, discussions, and quizzes. On all aspects of training, our officers receive competency-based tests, which provide a measurement of the officers’ ability to comprehend and retain the instructions given to them. Documentation of test materials is available for client records and review if desired. Security Code 3 will archive training records for clients for purposes of compliance and reduced exposure to liability.

TRAINING REQUIREMENTS

All on-duty officers carry Guard Cards, California State licenses to work
as security officers. To possess a Guard Card, new officers must receive
a minimum of 40 hours of training within the first 6 months.

Security Code 3 adheres to the training curriculum developed by the BSIS. Mandated curriculum covers:
• Powers to arrest
• Public relations
• Observation and documentation
• Communication and its significance
• Liability and legal aspects

COMPANY ORIENTATION

Security Code 3 employees attend a comprehensive company orientation, which covers:
• Security Code 3 corporate overview
• Security Code 3 policies and procedures
• Payroll and health benefits
• Guidelines for communication
• Opportunities for self development